Student Resources
| PAGE MENU |
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| UNIT CHAIR CONTACT DETAILS |
| ONLINE RESOURCES |
| ELECTRONIC STUDENT NEWSLETTER |
ACADEMIC ASSISTANCE
If you require assistance with your study during the study period there are a couple of options available for you to contact the Unit Chair or other students. For academic queries students should contact the appropriate unit chair. However, if you do not receive an answer to a standard enquiry within 48 hours, please contact the Client Care Centre on 1300 853 377.
ALL queries of an administrative nature should be directed to Client Care.
Option 1
You are able to contact the Unit Chair directly via email or fax and they will respond directly to you.
Option 2
You can contact the Unit Chair, and other students undertaking your unit, via e-Communities. These forums are set up to facilitate communication between students on a variety of topics relevant to your study.
UNIT CHAIR CONTACT DETAILS
If you require academic assistance and your enquiry is specific to a unit,
you may send an email or a fax directly to the Unit Chair. The Unit Chair
will reply via email or fax. Please be specific and leave appropriate contact
details. Administrative enquiries should be directed to the Client Care
Centre on 1300 853 377, not the Unit Chair.
Telephone numbers for Unit Chairs are not given to students.
Click here to access the contact details for Unit Chairs.
ONLINE RESOURCES
Chifley Business School provides a range of online services to meet your enrolment and study needs. You can use these services to update your contact details, submit your assignment, check your results, check your unit history, re-enrol and communicate with other students.
INTERNET ACCESS
It is mandatory that students have access to both the internet and email. Students entering the program without this access will be unable to receive important information during the Study Period or submit their assessment requirements for the program.
E-COMMUNITIES
e-Communities are a major online service for students.
e-Communities is an area of the website where users may download documents,
hold discussions, and read news items specific to each community content.
Users need to subscribe to communities to access documents and features
as the default does not provide automatic access. You will have access to
a community for every unit you are enrolled in. Additionally, there is one
special community called 'Student Community', which will be used to announce
general issues that do not fall within the scope of a single unit.
To access e-Communities, visit the Student Community section of this website at click on the 'Online Resources' link. You will be prompted to log in to the system. The default for receipt of messages from e-Communities will be to the web, you must change your profile to receive them in your email box.
Further information on e-Communities can be found in your study guide in the same section as your assignment.
PROTOCOLS FOR THE USE OF EMAIL AND INTERNET
You must observe the following important protocols while participating in discussions on e-Communities:
- e-Communities is to be used only for the purposes of introducing yourself and discussing content issues with the Unit Chair and other students
- administrative issues or problems should be directed to Chifley Business School at mba@chifley.edu.au, and not posted on e-Communities
- please do not reply to any e-Communities emails as the response goes to an unattended mailbox.
Under no circumstances should you post messages about:
- administrative problems or complaints
- promoting businesses, including direct selling programs
- purchase or sale of second-hand items
- comments which may harass, abuse, offend or discriminate against others, or defame any individual or organisation.
Important note: Failure to comply with these protocols may result in you being excluded from e-Communities.
ELECTRONIC STUDENT NEWSLETTER
The electronic student newsletter, GRAD, is produced nine times per year (see 'Student Calendar/Key Dates' for upload dates). The issues of GRAD are numbered, and important information for participants is included. GRAD is distributed electronically via e-Communities - Student Community where you can also access past issues. The current issue is also available on the Student Community page of this website.